FAQ
FAQ
Where do you ship?
We currently ship to the United Kingdom and United States only via the website. For all other locations please shop via our ETSY store here.
What is your processing time?
Our standard processing time is 3-5 days. For made to order items such as t-shirts and sweatshirts, the processing time is up to 14 days although we will ship items out as soon as possible if we have the blanks ready to go.
How much is shipping?
Shipping costs are calculated on the checkout page where you can also choose shipping upgrades. Smaller items such as stickers, prints or bookmarks are available with standard untracked shipping starting from £1.50 for UK.
Larger items such as wax melts, clothing, and totes are only available with tracked shipping which starts from £2.95 for UK.
Ceramic mugs are sent via our printing partner and are available only with tracked shipping from £4.02 for UK.
How do I track my order?
If you have upgraded to tracked shipping or chosen a product which has tracked shipping already (see above) then your tracking number will be provided in your dispatch confirmation email.
How can I contact you?
You can use the chat function on the website, email us at info@romantasydesigns.com or send us a DM on Instagram @romantasydesigns. We will aim to respond to any queries within 24 hours.
Do you offer gift cards?
Yes – you can find them here.
Do you sell digital downloads?
Our collection of digital downloads is currently only available via our ETSY shop here.
Do you do commissions?
Yes we do! Please see our commission info page here for more information.
Do you sell larger print sizes?
We currently only sell prints in size a6 or 5x7. We are hoping to sell larger sizes very soon!
How can I work with you?
We are always happy to hear from you if you want to work with us! Send us a DM to enquire.
We have an open affiliate programme, find out more here.
We currently operate a 3-month rep term on Instagram comprising 10-15 reps per term. Keep an eye on our Instagram feed and stories for the next search.